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An option to import users via Jira groups is only available for the Serv= er version of UpRaise
Once UpRaise is installed on your Jira instance, navigate to company direct=
ory >> users tab. You'd see that UpRaise has a few users in the compa=
ny directory those were added at the time of installation.
UpRaise previously used to auto import all Jira users to UpRaise once the a=
pp is installed. However, to manage UpRaise user access more efficiently we=
have added an import option that lets admins to import specific Jira =
group/s to UpRaise. As shown in the image above, click on import optio=
n.
You'd see import users pop-up that lets you select your existing Jira gr= oup/s. Select relevant Jira group/s to give UpRaise access to users from th= ose selected Jira group/s and click on import.
Once imported, all Jira users from selected Jira group/s will get added = to UpRaise company directory. Depending on UpRaise access settings, i= mported users will get the relevant user role as listed below.
If UpRaise access is set to 'user based access' then imported user will = be in no access role.
If UpRaise access is set to 'all users' then imported users will ge= t user role and UpRaise access as non admin users.
If UpRaise access is set 'Jira group based access', imported users = will have access only if their respective Jira group/s is/are not restricte= d from UpRaise, else restricted Jira group members will be in no acces= s role.
Read How to manage UpRaise access? for more details on Up= Raise access settings.
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