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Background

Currently all the emails generated by ARN are sent via our email address - autoreleasenotes@amoeboids.com

This is due to the fact that cloud version of Jira does not provide apps with access to its mail queue. This is unlike server version of Jira where apps send emails via Jira's mail queue. Using your own email address can be desirable for a number of reasons, such as corporate firewalls & need for personalisation etc.

It is possible to configure an email address from your own domain & use it to send emails generated by ARNWith ARN, one can publish an announcement on a Jira service desk customer portal. Specific use case being, announcing release of a new version or an impending release etc.

To achieve this, ARN relies on basic authentication provided by the user. Note that, this user should have permission to create announcements on service desk portals that will be used in actions.

Set up credentials

Jira administrators will be able to see the 'Configurations' page under Administration → Apps → Automated Release Notes section.

Choose the service provider - currently Gmail, Outlook, Office365, Sendgrid, Mailgun are supportedIntegrations tab is where JSD credentials are to be provided. Provide email/username & password/api token before clicking on 'Submit'. If service provider along with credentials match, a success message will be displayed & this config will be available from within the rules.

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