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Only UpRaise admin, super admin can change user roles from company change user roles from company directory >> users tab. Just click on edit in front of each user's record & click on role field pf default section on edit user pop up. Select the desired role from the drop-down and click on update. Updated user will get an email notification about role change if they have turned on notifications for the same. Image Removed


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  • UpRaise admin can not downgrade super admin’s role to admin or user.

  • UpRaise admin can not make himself a super admin if one super admin already exists in the system. That can only be done by the super admin

  • Super admin, admin, user, and user with company OKR permission roles are available in UpRaise role drop-down when UpRaise access is set to all users or Jira group-based access. When UpRaise access is set to user-based access, along with other roles, one can see No access option too. 


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Child pages (Children Display)
pageCompany directory - Admin Guide