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 As the super admin/s have the 'god like view' in the system, they are now given an ability to modify sharing or delete feedback

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received by any UpRaise user.

How to modify shared with list of the feedback?

  • Navigate to - (Super admins will be able to modify shared with list of feedback from following pages of UpRaise)
    • 'my feedback page >> shared tab' to modify sharing of another user's feedback OR 
    • 'My feedback page >> received tab' to modify sharing of own feedback.
    • User profile >> Continuous feedback tab
    • Issue detail page >> Feedback section in UpRaise panel. 
  • Click on the + icon just below the list of current shared with users/teams of the feedback message.


  • Clicking on this icon would open pop-up that allows to add team/s or user/s in the shared with list.

Note
  • Super admin will have an option to modify share with list to 'all users, selected team/s & user/s or None' no matter whatever the initial setting was.
  • Super admin can add or remove users/teams in the share with list those were added initially.
  • Super admin cannot modify feedback message, tags & labels. Only sharing.


  • A 'System' comment will be marked on the feedback as shown in the image below.

  • This comment cannot be edited or deleted by anyone.

How to delete feedback received by any UpRaise user?

  • Navigate to - (Super admins will be able to delete feedback from following pages of UpRaise)
    • 'my feedback page >> shared tab' to delete another user's feedback (Super admin view should be true to see all feedback) OR 
    • 'My feedback page >> received tab' to delete own feedback.
    • User profile >> Continuous feedback tab
    • Issue detail page >> Feedback section in UpRaise panel. 
  • Click on the x icon at right side corner of the feedback message.


  • Click on delete to confirm the action. This action will delete the feedback permanently from UpRaise, including all of its comments.