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All feedback data from different tabs

  • Then use these different APIs to get data from relevant tabs from my feedback page.  Endpoints
    • /api/1/feedback/given
    • /api/1/feedback/received
    • /api/1/feedback/shared
    • /api/1/feedback/notes

Specific/filtered data

Above APIs would help you to get the entire data from different tabs which is kind of a generic feedback data. As my feedback page within the app has a different filter to search for specific data, so the REST APIs too. Use following API & parameters to fetch specific feedback data.

/api/1/feedback/shared

Query Parameters

These REST APIs follow the same structure that is displayed within the app under 'My Feedback' page.

 
ParameterDescription Input ParameterInput type
perspectiveThis is a mandatory parameter that needs to be used after UpRaise key. This parameter provides the data from the specific user's perspective. 

Jira Userkey

(If the username has changed, you will need to use the original username)

String
startAtThe index of the first item returned in the page of results.Start record fromInt
maxResultsThe maximum number of
items that can be returned per page. Each API endpoint may have a different limit for the number of items returned, and these limits may change without noticeString
feedback per request. Default maxResults is 20 and maximum limit is 50 per request.Max results on pageInt
creator
The total number of items contained in all pages. This number may change as the client requests the subsequent pages, therefore the client should always assume that the requested page can be empty.Username
Get feedback by creators. You can retrieve data by using a comma-separated list of multiple creators. UsernameStrand
isLastIndicates whether the page returned is the last one (Optional).End record atInt
receiver
Add any username/s who has access to Employee Success. You can retrieve
Get feedback by receivers.You can retrieve data by using a comma-separated list of multiple
users
receiversusernameString
resource
Add any username/s who has access to Employee Success. You can retrieve data by using a comma-separated list of multiple users. You
You can search for feedback shared on Jira issue/s. You can retrieve data by using a comma-separated list of multiple Jira issue ids. Jira issue IDString
labelRetrieves classified feedback on the basis of given label ids. Label ids are exposed in JSON, can be picked up from there and used in the APIs. You can retrieve data by using a comma-separated list of multiple label ids. IdInt
tagRetrieves feedback classified on the basis of given tag ids. Tag ids are exposed in JSON, can be picked up from there and used in the APIs. You can retrieve data by using a comma-separated list of multiple tag ids. IdInt
fromRetrieves data from a specific date.DateDate (only dd/
M
mmm/yy or dd/mmm/yyyy)
toRetrieves data to a specific date.DateDate (only dd/
M
mmm/yy or dd/mmm/yyyy)
toModifiedRetrieves data modified/edited
from
to a specific date.DateDate (only dd/
M
mmm/yy or dd/mmm/yyyy)
fromModified

Retrieves data modified/edited

to

from a specific date.

DateDate (only dd/
M
mmm/yy or dd/mmm/yyyy)


Warning
iconfalse

All the parameters are case sensitive. 

Super admin view

Employee Success has a super admin view option on my feedback page >> shared tab. To make use of super admin view use following API and its parameters from the table. 

  • /api/1/feedback/shared
ParameterDescription Input ParameterInput type
SuperAdminViewRetrieves data from super admin view available on shared tab withing my feedback page of Employee Success. true / falseboolean


Info
iconfalse

Along with these parameters, you need to use the Employee Success API authentication key that needs to be generated is available from the app. Read How to generate an access API authentication key from Employee Success?

How to use these APIs?

Syntax - https://atlassian-connect.upraise.io/(relevant API)/(parameter/s)?key=(Employee Success authentication key)

Example - 

Programmatically hit the API endpoints with valid & correct data, the server should return data in JSON format.

https://atlassian-connect.upraise.io/api/1/feedback/given?key=GRUPO6HRFJZRXIYK3LKNLVBWLEOMYNXSUINCTD5TDWBGYHKTEJKUOM======&receiver=admin&tag=123

Other Key-value pairs 

Above are the different parameters those you can use with given APIs. However, in the data, there are other important parameters and their values can be used in the APIs to get specific data. Eg. If you are using an API for comments, you will need the exact feedback id to fetch comments in the other system. So the feedback id here is the KVP that you may want to make use of. Let us what other KVPs are there. 

ParameterDescription Input ParameterInput typetotalThe total number of items retrieved. Total number of feedbackIntid

This parameter receives feedback id or label id depending on the other parameters. 

Feedback id or label idIntmessageThe message shows the entire text message shared as a feedback. Message as a feedback. Unstructured datasharedWithIn Employee Success, there are three options for feedback sharing, all users, shared with the team and shared with users. This parameter returns the type of visibility. Feedback visibility typeStringfeedbackUserSharingType of feedback visibility option. Feedback visibility typeStringfeedbackTeamSharingType of feedback visibility option. Feedback visibility typeStringnameThe name parameter is used for the label name, tag name. tag/label nameStringtypeJira issue type, when feedback is shared for a Jira issue.Jira issue typeString

<yourkey>&perspective=<youruser>&SuperAdminView=True


Info

Note that, all APIs have been written to replicate behavior of the actual app.

Recommendation -

Following steps will get all your company data (for Continuous feedback) from Employee Success. You can store it in your own DB & then do the processing.

  • Use 'shared' api end point
  • Use perspective of a super admin user
    • Make sure that this super admin has not given any feedback (otherwise they will not be available in the results)
  • Set super admin view as true
  • Use modified date query parameter to limit the result set

Response Data

Code Block
languagejs
titleRespons JSON
			{ "id":2689,
            "message":"John,\r\n\r\nGlad to see that you have picked up the FX development fairly     quickly. In a short span of time, you've become a reliable & go-to person for FX. \r\nHope to see you get better as you learn more about the product & the relevant frameworks.\r\n\r\nBest,\r\nMary",
            "creator":"Mary",
            "receiver":"John",
            "sharedWith":"All Users",
            "feedbackTag":{  
               "id":71,
               "name":"Fantastic work",
               "description":"High quality performance that sets the high benchmark for others."
            },
            "labels":[  
               {  
                  "id":1995,
                  "name":"commitment"
               }
            ],
            "resource":null,
            "feedbackUserSharing":null,
            "feedbackTeamSharing":[  

            ],
            "created":"2018-05-30T04:31:35 +0000",
            "modified":"2018-05-30T04:31:35 +0000"
         }


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