An option to import users via Jira groups is only available for the Server version of UpRaise
Once UpRaise is installed on your Jira instance, navigate to company directory >> users tab. You'd see that UpRaise has a few users in the company directory those were added at the time of installation.
UpRaise previously used to auto import all Jira users to UpRaise once the app is installed. However, to manage UpRaise user access more efficiently we have added an import option that lets admins to import specific Jira group/s to UpRaise. As shown in the image above, click on import option.
You'd see import users pop-up that lets you select your existing Jira group/s. Select relevant Jira group/s to give UpRaise access to users from those selected Jira group/s and click on import.
Once imported, all Jira users from selected Jira group/s will get added to UpRaise company directory. Depending on UpRaise access settings, imported users will get the relevant user role as listed below.
If UpRaise access is set to 'user based access' then imported user will be in no access role.
If UpRaise access is set to 'all users' then imported users will get user role and UpRaise access as non admin users.
If UpRaise access is set 'Jira group based access', imported users will have access only if their respective Jira group/s is/are not restricted from UpRaise, else restricted Jira group members will be in no access role.
Read How to manage UpRaise access? for more details on UpRaise access settings.
In this section
- How to publish company directory to non-admin users?
- Concepts - Users, Roles, Designations, Managers & Teams
- How do I create, edit & delete designations?
- How do I create, edit & delete users from UpRaise?
- Import users and teams or integrate with different HRMS tools for centralized user management
- UpRaise roles and permissions
- How to bulk sync Jira users with UpRaise company directory?
- What are 'Units' and how to use them in UpRaise?
- How to manage team types?
- How do I manage roles of users in Employee Success company directory?
- How do I manage teams & team members?
- How to import Jira users to UpRaise?
- How to manage Employee Success access?
- How to sync UpRaise teams with Jira groups?
- What different roles are available within Employee Success?
- What is the difference between super admin & admin?
- How to mark a team as inactive?