Roadmap portal app sends a number of email notifications to the stakeholders, depending on their role in the roadmap item in question. All such notifications, along with their content are listed below.
We have recently introduced the ability to customise these notifications. If you want to have them customised, do reach out to us via our support portal.
Event/Recipients | Notification | Notes |
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When - Vote added from roadmap portal Who - Configured users on the roadmap portal |
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When - Vote removed from roadmap portal Who - Configured users on the roadmap portal |
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When - Comment added from roadmap portal Who - Configured users on the roadmap portal |
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When - Comment edited from roadmap portal Who - Configured users on the roadmap portal |
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When - Comment deleted from roadmap portal Who - Configured users on the roadmap portal |
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When - Agent adds a vote on customer’s behalf Who - Customer |
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When - Agent removes a vote on customer’s behalf Who - Customer |
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