Security and Privacy FAQs for AI features
Sr. No. | Question | Answer | Supporting links |
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1 | What data does AI has access to? | AI will have access to the data stored in your Jira issue fields that are configured based on templates and JQL. Also, please refer to question 4 for further details on data storage. |
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2 | Where is the data stored (what country)? | Paris (France) |
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3 | Does it include any Personally Identifiable Information? | No, our app stores minimal sensitive data in the database. It primarily stores templates, rules & other configurations which are non-sensitive by nature. Only the logs contain your actual data from Jira instance that may be configured to generate release notes & reports. However, even this data is stored for 90 days & then purged. | https://amoeboids.atlassian.net/wiki/spaces/ARN/pages/38797315/Privacy+Policy |
4 | Is our data used to train any models? | We don't have any proprietary LLM or do not intend to build one shortly. Even if we decide to, it definitely won't be trained on any customer data. Our app's integration with OpenAI is through its REST APIs, and according to their stated policy, they don't train their models based on data coming in from the APIs | https://openai.com/enterprise-privacy |
5 | What geographical regions is the data stored in? | Paris (France) |
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6 | What encryption is used for data in transit? | Data-at-rest (AES-256) and in-transit (HTTPS) are encrypted | |
7 | Are you compliant with relevant regulations, GDPR, etc? | Yes, we are GDPR compliant. We are also SOC2 and ISO 27001 certified. For more resources, your security team can request access to all/relevant resources here on our trust center - |
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