Roadmap & Idea Portal for JSM - Documentation

Help Center

Roadmap & Idea Portal is available only for Cloud version of Jira Service Management.

Getting started
Introduction
How it works
Install Roadmap portal
Uninstall Roadmap portal
Disable/enable Roadmap portal

Boards management
Concepts
Manage a roadmap board
Access & permissions
Roadmap automation
Roadmap portal details within JSD tickets
Using roadmap portal votes & comments count in JQL queries

Roadmap portal
Logging in
Commenting & voting on Roadmap items
Creating a new Roadmap item
Notifications
Setting up custom domain

Videos & other resources
Release notes
Release page

FAQs & Purchasing
Purchasing a commercial license

Get support
Use our service desk
Public roadmap

You can contribute to making Roadmap portal more valuable by helping us build the most useful features.

View our roadmap & vote/comment on issues, create feature requests to convey your needs.

Useful links 🔗
Atlassian marketplace listing
Website product page
Public service desk
Link to book a demo/discussion
Public roadmap