Explainer video

Roadmap portal app extends JJSM and lets you manage your product/service/technology roadmaps. Its integration with JSM helps your JSM admins and agents manage the roadmaps in a systematic way. Below are some key features of the app. 

What you can achieve with the Roadmap Portal app?

• Create one or more roadmap boards to display your product/service roadmap

• Configure these roadmap boards via JQLs to display relevant support requests reported by customers via your JSM

• Let customers and agents vote/comment on displayed issues on the roadmap portal