Disable or enable Roadmap Portal for Jira service desk

You can enable or disable Roadmap Portal app from the manage apps page. Disabling the app makes its features unavailable in Jira service desk, but it doesn't actually remove the app. Disabling the add-on is sometimes useful for troubleshooting Jira problems. If Roadmap Portal app is disabled, it can be re-enabled later.

If you want to remove Roadmap Portal app completely from your Jira service desk then read Uninstalling Roadmap Portal for Jira service desk. 

Disable the app

1. As a user with Jira administrative privileges, click on apps >> manage apps link in the administration menu. 

2. Find Roadmap Portal app in the user-installed apps list by searching or browsing to the add-on.

3. Click disable.

4. If prompted, restart your application to have your change take effect. Once Roadmap Portal is disabled, its features are immediately unavailable in Jira service desk projects. If existing artefacts use the apps, you may see an error message. For example, if you disable Roadmap Portal app and someone accesses the roadmap portal, it will display an error.

Enable the app

To enable Roadmap Portal app on your Jira service desk :

1. As a user with administrative privileges, click on apps >> manage apps link in the administration menu.

2. Find Roadmap Portal app in the user-installed app list by searching or browsing the app.

3. Click the Enable button.