How to add Jira issues as actions in metrics and to do KRs? (Before v3.8.4)

 When Jira issues need to have some impact on your objective progress you can add them as KRs. However, Jira issues may contribute just as important actions in your OKRs which necessarily should not have an impact on the objective or KR progress. Therefore, the system allows to add Jira issues as an action in metric and to do type KRs (Not in Jira issues type KRs). and


  • Jira issues can be added as actions only if relevant settings are true. Read How to manage key result configurations?
  • You cannot add Jira issues as actions in Jira issue type KRs.
  • Jira issues can be added as actions in metric and to do type KRs for informational purpose. This linkage does not impact on the progress of metric or objective when added as actions. 

Add Jira issue as an action in KRs

  • Navigate to the relevant metric or to do KR detail page. (in images, taken an example of metric type KR)
  • Click on 'add new' in actions section.



  • Search for relevant Jira issues with the help of basic or advanced search. 
  • Select relevant Jira issue that you want to add as an action.



  • Click on next & then save.

Look at the image below, Jira issue is added as action in actions section.




Also, you can notice even if the Jira issue resolution is changed, it does not impact on KR progress because it just plays a role of an action. 



Within UpRaise panel of Jira issue detail page, you can see details of KR alignment with Jira issues/epics as actions. 


 


Jira issues as actions are available only for Server version of Employee Success. 



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