How to bulk sync Jira users with UpRaise company directory?
Sometimes, you might find that your system is misbehaving and not showing the actual statuses of Jira users in UpRaise company directory. This might happen because of some other software integration with your Jira instance or any other performance issue.
You might see that a few users are active in Jira but UpRaise has marked them inactive/deleted & vice a versa. In such situations, it becomes a painful job for UpRaise admins to manually sync every user & update the status. That is why we have introduced 'Bulk sync with Jira' option in UpRaise company directory.
Click on this 'Bulk sync with Jira' option
Select the UpRaise status you want to sync with Jira & click on sync
This trigger syncs all users in one go for the selected status. Use this action to synchronize users data in UpRaise company directory with Jira. This is required only when you think there is an inconsistency. Otherwise, UpRaise user data is updated periodically.
In this section
- How to publish company directory to non-admin users?
- Concepts - Users, Roles, Designations, Managers & Teams
- How do I create, edit & delete designations?
- How do I create, edit & delete users from UpRaise?
- Import users and teams or integrate with different HRMS tools for centralized user management
- UpRaise roles and permissions
- How to bulk sync Jira users with UpRaise company directory?
- What are 'Units' and how to use them in UpRaise?
- How to manage team types?
- How do I manage roles of users in Employee Success company directory?
- How do I manage teams & team members?
- How to import Jira users to UpRaise?
- How to manage Employee Success access?
- How to sync UpRaise teams with Jira groups?
- What different roles are available within Employee Success?
- What is the difference between super admin & admin?
- How to mark a team as inactive?