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You can enable or disable Customer Feedback & Roadmap Portal app from the manage apps pageYou can enable or disable Customer Feedback & Roadmap Portal app from the manage apps page. Disabling the add-on makes its features unavailable in Jira service desk, but it doesn't actually remove the app. Disabling the add-on is sometimes useful for troubleshooting Jira problems. If Customer If Customer Feedback & Roadmap Portal app is Portal app is disabled, it can be rebe re-enabled laterenabled later.

If you want to remove Customer remove Customer Feedback & Roadmap Portal app completely Portal app completely from your Jira service desk then read Uninstalling Customer Feedback & Roadmap Portal for Jira service desk. 

Disable the app

1. As a user with Jira administrative privileges, click on apps >> manage apps link in the administration menu. 

2. Find Customer

   Find Customer Feedback & Roadmap

   Portal app in

   Portal app in the user-installed apps list by searching or browsing to the add-on.

3. Click disable.

4. If prompted, restart your application to have your change take effect.

    Once Customer

    Once Customer Feedback & Roadmap

   Portal is

   Portal is disabled, its features are immediately unavailable in Jira service desk projects. If existing artifacts use the apps, you may see an error message. For example, if you

   disable Customer

   disable Customer Feedback & Roadmap

   Portal when

   Portal when its gadgets are added to the Jira dashboard, corresponding section will display an error.

Enable the app

To enable Customer Feedback & Roadmap Portal app on Portal app on your Jira service desk :

1. As a user with administrative privileges, click on apps >> manage apps link in the administration menu.

2. Find Customer Feedback & Roadmap

   Portal app

   Portal app in the user-

   installed app list

   installed app list by searching or browsing the app.

3. Click the 

   Enable 

   Enable button.