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Get your Typeform API token as described here & add → save it in the above pop-up. Once a valid token is saved, this is how the screen will look like.
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Step 5
Click on ‘Create mapping’ button & you will be brought to the page where mapping between Typeform questions vs Service request fields is set up.
| Note |
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Before clicking on ‘Create mapping’ ensure that there is at least one Typeform in your account accessible with the token you’ve set up. |
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Step 6
Choose appropriate Typeform & Request type in the selectors. Once done, Typeform questions can be mapped against available fields in the service request.
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Depending on the type of field available in the service request, only certain types of questions will be available in the Typeform questions dropdown.
Step 7
Click on ‘Save’ & go back to the listing page. This is how it will look like.
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