Content Comparison

Enriched Profiles is

an app developed for Jira Service

Management. It enhances the customer support capabilities of

support agents by providing them with more information about ticket reporter & their

organization. This additional information surfaced by the app can be used by

agents to engage with customers in contextual &

personalized conversations.

Once installed by Jira admin, each service

project administrator can enable/disable this app on their project.

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