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Please note that this tab is available only for the Cloud apps. In case of Data center Jira, UpRaise apps receive this information directly from Jira REST APIs. |
Since there are some limitations of Jira rest APIs in the Cloud, UpRaise apps cannot sync the date/time formats configured in Jira look & feel section.
To tackle this situation, configure the same settings within the UpRaise app once under the Date/Time settings tab available to UpRaise admins/super-admins.
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