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Product Overview
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UpRaise is a suit of apps built natively for Jira. This UpRaise suite consists of three apps -
These are the first-ever comprehensive add-ons that help you manage people & people performance. All within the greater context of Jira. UpRaise apps help teams become more efficient & effective with its exhaustive set of features. Check more about these apps on the below Marketplace links - |
How do UpRaise apps work?
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Atlassian's Jira is a favourite tool (especially) for software development teams because of its flexibility to accommodate various use cases. The APIs & underlying frameworks allow for easy extension of Jira features. There is a burgeoning ecosystem of apps (previously add-ons, plugins) owing to this extensibility. UpRaise apps make use of the APIs available, to integrate with Jira seamlessly. It can not only insert its pages within Jira but also tightly couple with entities available in Jira such as projects, issues, users, sprints, and many more. Framework for development is different for Data center & Cloud add-ons, resulting in a few differences in the behavior of the two. These differences in some cases are purely technical whereas in others have a functional impact. |
Manage UpRaise app/s
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Enable UpRaise app/sWhen installed, UpRaise is enabled by default. For troubleshooting Jira, one can disable UpRaise. Disabled apps can be re-enabled easily. Steps to enableTo enable UpRaise apps in your Jira instance:
Disable UpRaise app/sYou can enable or disable UpRaise add-on/s by navigating to Manage apps section of Jira. Disabling the app makes its features unavailable in Jira, but it doesn't remove the app. Disabling the app is sometimes useful for troubleshooting Jira problems. If UpRaise app is disabled, it can be re-enabled later. If you want to remove any of the UpRaise apps completely from your Jira then you may want to uninstall it. Steps to disable
Updating UpRaise app/s (only for Server/Datacenter apps)Since UpRaise apps are integrated with Jira, they can be updated by Jira administrators only. Here is relevant documentation. Navigate to ⚙️ >> Apps >> Manage apps. Search for UpRaise app in the list. There will be a visual indication of whether any update is available. If it is, click on Update.
Renew UpRaise app/s for Jira Data Center/Cloud versionUpRaise apps for Jira Data Center version
UpRaise apps for Jira Cloud version
Uninstalling UpRaise app/sYou can remove UpRaise app/s from your Jira from the Manage apps section. Uninstalling permanently removes the app from your application and file system. If you only want to temporarily remove it, you may choose to disable it instead. Uninstalling an app removes it from Jira application. It also removes the JAR file from the application's home directory.
Steps to uninstall
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