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You need to be a Jira Administrator in order to install the Enriched Profiles app.
First, log in as the Administrator to your Jira instance
Click on ⚙️ for Jira Administration section and select Apps.
In the Find new apps page, search for Enriched Profiles.
Click on the Try it free button on the right side of the corresponding listing
This will result in the Enriched Profiles add-on being installed and activated.
A confirmation dialog will tell you that the installation was successful.
Please note that this app is available only for the Cloud version of JSM.
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