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Background

There are three ways to access Roadmap portal for a JSD JSM admin/agent.

  • From the customer-facing portal, using the login link.

  • From individual JSD JSM ticket’s glance view panel.

We will look at this in detail here - How to login on roadmap portal?

From individual

JSD

JSM ticket’s glance view panel

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Within the JSD JSM ticket, click on the ‘Roadmap portal’ glance view panel.

Note

Note that this panel is accessible only from the new issue view.

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