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There are three ways to access Roadmap portal for a JSD admin/agent.
From the customer facing portal, using the login link.
From individual JSD ticket’s glance view panel.
We will look at this in detail here - How to login on roadmap portal?
Within the JSD ticket, click on the ‘Roadmap portal’ glance view panel.
Note that this panel is accessible only from the new issue view.
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