Currently only available for the Cloud version as a Labs feature.
When Slack is in connected state, an additional column would appear under administration → company directory. This column would indicate whether a user is in UpRaise has his Slack account connected. Few important points to note here -In order to use Slack integration at the user level, it needs to be set up at the instance level. Here's how to do it?
- At the time of Slack authorisation, UpRaise automatically connects users in UpRaise with their respective Slack accounts by comparing email addresses
- Underlying assumption is - both UpRaise/Jira & Slack accounts are based on the same email address
- Users whose email address in UpRaise/Jira does not match with any Slack account, are left in disconnected state
- By clicking on the icon against each user, you will be able to check which email address is used for matching UpRaise/Jira account to Slack account