Only UpRaise admin or super admin can change UpRaise roles from company directory tab under administration. Just hover over current UpRaise Role in front of each user’s name and click on the 'pencil icon' and select the desired role from drop-down and click on update. Updated user will get an email notification about his/her role change.
- UpRaise admin can not downgrade super admin’s role to UpRaise admin or user.
- UpRaise admin can not make himself a super admin if one super admin already exists in the system. That can only be done by the super admin
Only three roles viz. super admin, admin and user will be available in UpRaise role drop-down, if
- Server version - when UpRaise access is set to either all users or group based access
- Cloud version - when limited rollout is switched off