Explainer video
Roadmap portal app extends JJSM and lets you manage your product/service/technology roadmaps. Its integration with JSM helps your JSM admins and agents manage the roadmaps in a systematic way. Below are some key features of the app.
What you can achieve with the Roadmap Portal app?
Create one or more roadmap boards to display your product/service roadmap
Configure these roadmap boards via JQLs to display relevant support requests reported by customers via your JSM
Let customers and agents vote/comment on displayed issues on the roadmap portal
