How to Install: 

You need to be a Jira Administrator in order to install Enriched Profiles.

  1. First, login as the Administrator to your Jira instance and select "Add-ons" from under Jira Administration. Jira Administration menu is available in the top right corner on click of the 'Cog Wheel' icon.
  2. In the "Find new add-ons" page, search for "Enriiched Profiles for Jira Service Desk".
  3. Click on the "Free trial" link on the right side of the corresponding listing
  4. This will result in the Enriched Profiles add-on being installed and activated.
  5. A confirmation dialog will tell you that the installation was successful.


This app is currently available only for the cloud version of Jira.