Accessing roadmap portal details within JSD tickets
- Annu
Owned by Annu
Background
There are three ways to access Roadmap portal for a JSM admin/agent.
From the customer-facing portal, using the login link.
From individual JSM ticket’s glance view panel.
From the customer-facing portal, using the login link
We will look at this in detail here - How to login on roadmap portal?
From individual JSM ticket’s glance view panel
Within the JSM ticket, click on the ‘Roadmap portal’ glance view panel.
Note that this panel is accessible only from the new issue view.