Feature - Visibility settings

Feature / Visibility

Yes

No

Yes - only to JSM agents/admins

Only if the JSM agent/admin has logged in

Feature / Visibility

Yes

No

Yes - only to JSM agents/admins

Only if the JSM agent/admin has logged in

Commentor name

JSM agents

Admins

All Users including Customer

No visibility to any type of user

JSM Agents

Admins

Moderator

Voter name

JSM agents

Admins

All Users including Customer

No visibility to any type of user

JSM Agents

Admins

Comment liker name

JSM agents

Admins

All Users including Customer

No visibility to any type of user

JSM Agents

Admins

Moderator

Email ID visibility

ONLY TO JSM AGENTS/ADMINS

No visibility to any type of user

ONLY TO JSM AGENTS/ADMINS

To understand the above chart, refer to the following points:

  1. When the visibility for the commentor name, voter name, and comment liker name is set to Yes, the name of the commentor, voter, and comment liker will be visible to ALL the users, irrespective of whether the user has logged in or not.

  2. When the visibility for the commentor name, voter name, and comment liker name is set to No, the name of the commentor, voter, and comment liker will not be visible to ANY of the users, irrespective of whether the user has logged in or not.

  3. When the visibility for the commentor name, voter name, and comment liker name is set to Yes - only to JSM agents/admins, the name of the commentor and the comment liker will be visible to the logged-in JSM agents/administrators/moderators. The name of the voter will be visible to the JSM agents and Administrators

 

Email ID visibility:

  1. If the email ID visibility is either set to Yes or Yes - only to JSM agents/admins, then the email IDs of the users will be visible ONLY to the JSM agents/Admins.

  2. If the email ID visibility is set to No, then the email ID will not be visible to ANY users - irrespective of whether the user has logged in or not.