Setting up SMTP

Add SMTP connection

Instead of the default email within the app (no-reply@mg.roadmapper.app), if you want to send an email from your domain, SMTP settings need to be done.

Navigate to Jira settings >> Apps >> Roadmap portal Configurations >> Email Notifications tab >> Select SMTP option

SMTP.png

Now on this page, click on the Add option, select the relevant service provider and other details, and Submit.

SMTP2.png

Currently, we support SMTP with basic authentication. OAuth authentication is in our backlog. We will update you here once that is available.

Currently supported service providers -

  • Gmail

  • Outlook

  • Sangrid

  • Mailgun

  • Amazon SES (EU West 1)

  • Others (Specify details SMTP host, SMTP port number in this case)

You can Request additional providers link here.

In the case of Gmail as your service provider, if your email password is not working connect the account using Create an App Password for Gmail.

Edit or disconnect existing SMTP connection

If you want to edit/disconnect the existing SMTP connection, use the relevant options given below.

SMTP 4.png

 

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