Background

In some cases, it is possible that your team structure machtes with your Jira group structure and same users are supposed be be in your UpRaise teams. So instead of manually managing such team this feature allows you use Jira groups field and keep your team always synced with your Jira groups.

Create a team that is synced with Jira groups

The team creation process is same as mentioned in here in Manage teams | Create team. So on the Add team pop-up, notice Jira groups field and select group/s from the drop-down those you want to sync with UpRaise team.

One can select multiple Jira groups for one team. When Jira Groups are selected team members cannot be managed at team level. Meaning, if you want to add or remove team members, that need to be updated in Jira groups itself and then the changes are auto synced in UpRaise.

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Important notes

• Users cannot be added or removed in/from such team/s. Every user who is Jira group member will be the UpRaise team member. So team members can be managed only from Jira groups.

• In the list view, team/s that is/are synced with Jira groups is/are visually highlighted. 

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• While editing the team, if user changes the Jira user group - existing members are flushed out and users from the updated Jira group will be populated as members.

• On similar lines, if I want a team to be no more synced with a Jira user group - all existing team members will be flushed out.

• Similarly, when an existing team (not yet synced with any Jira group/s) is being updated to sync with Jira user group/s then users from the updated Jira group/s are populated as members and previous team members from the team those are not related to any Jira group are flushed out.

• Whenever there are changes in the group members, same is synced to corresponding UpRaise teams.