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Request support 👨💻
Who can edit/delete feedback?
Super admins can delete/edit all feedback.
Admins can delete given feedback only if they have created it or feedback is shared with them. In case of feedback requests, admins can delete them only as feedback request creator.
Users can edit or delete given feedback / delete requested feedback only if they have sufficient permissions provided by UpRaise admins.
Edit or Delete given feedback
Edit
Navigate to Feedback page >> Feedback tab >> Given section >> click on Pencil icon under relevant feedback request that you want to edit. Make changes and save. Feedback receiver will get an email notification about the changes you have made.
Delete
Navigate to Feedback page >> Feedback tab >> Given section >> click on X icon under relevant feedback that you want to delete & confirm the action. Feedback receiver will get an email notification about this action.
Delete Feedback request
Navigate to Feedback page >> Feedback tab >> Requests section >> click on X icon under relevant feedback request that you want to delete. Feedback from user will get an email notification about this action.
If the feedback request is responded, then you need to delete the response first
Then only you can delete the request.
There is no option to edit the feedback request, you need to delete it and create a new request.
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