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Request support 👨‍💻


Who can edit/delete feedback or feedback requests

  • Super admins can delete/edit all feedback & feedback requests.

  • Admins can delete given feedback only if they have created it or feedback is shared with them. In case of feedback requests, admins can delete them only as feedback creator.

  • Users can edit or delete given/requested feedback only if they have sufficient permissions provided by UpRaise admins.

Edit given feedback

Navigate to Feedback page >> Feedback tab >> Given section >> click on Pencil icon under relevant feedback that you want to edit. Make changes and save. Feedback receiver will get an email notification about the changes you have made.

Delete given feedback

Navigate to Feedback page >> Feedback tab >> Given section >> click on X icon under relevant feedback that you want to delete & confirm the action. Feedback receiver will get an email notification about this action.

Edit Feedback request

Navigate to Feedback page >> Feedback tab >> Requests section >> click on Pencil icon under relevant feedback request that you want to edit. Feedback from user will get an email notification about this action.

Delete feedback request 

Navigate to Feedback page >> Feedback tab >> Requests section >> click on X icon under relevant feedback request that you want to delete. Feedback from user will get an email notification about this action.

If the feedback request is responded, then you need to delete the response first and then request can be deleted.

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