Accessing roadmap portal details within JSD tickets
Background
There are three ways to access Roadmap portal for a JSD admin/agent.
From the customer facing portal, using the login link.
From individual JSD ticket’s glance view panel.
From the customer facing portal, using the login link
We will look at this in detail here - https://amoeboids.atlassian.net/wiki/spaces/RPJSD/pages/1553793075
From individual JSD ticket’s glance view panel
Within the JSD ticket, click on the ‘Roadmap portal’ glance view panel.
Note that this panel is accessible only from the new issue view.