Feature - Visibility settings
Feature / Visibility | Yes | No | Yes - only to JSM agents/admins Only if the JSM agent/admin has logged in |
|---|---|---|---|
Commentor name | JSM agents Admins All Users including Customer | No visibility to any type of user | JSM Agents Admins Moderator |
Voter name | JSM agents Admins All Users including Customer | No visibility to any type of user | JSM Agents Admins |
Comment liker name | JSM agents Admins All Users including Customer | No visibility to any type of user | JSM Agents Admins Moderator |
Email ID visibility | ONLY TO JSM AGENTS/ADMINS | No visibility to any type of user | ONLY TO JSM AGENTS/ADMINS |
To understand the above chart, refer to the following points:
When the visibility for the commentor name, voter name, and comment liker name is set to Yes, the name of the commentor, voter, and comment liker will be visible to ALL the users, irrespective of whether the user has logged in or not.
When the visibility for the commentor name, voter name, and comment liker name is set to No, the name of the commentor, voter, and comment liker will not be visible to ANY of the users, irrespective of whether the user has logged in or not.
When the visibility for the commentor name, voter name, and comment liker name is set to Yes - only to JSM agents/admins, the name of the commentor and the comment liker will be visible to the logged-in JSM agents/administrators/moderators. The name of the voter will be visible to the JSM agents and Administrators
Email ID visibility:
If the email ID visibility is either set to Yes or Yes - only to JSM agents/admins, then the email IDs of the users will be visible ONLY to the JSM agents/Admins.
If the email ID visibility is set to No, then the email ID will not be visible to ANY users - irrespective of whether the user has logged in or not.