In order to make it easier for Employee Success users to communicate features & support requests, we have integrated a support messenger within the app. This messenger is an alternative way to reach out to us that is currently possible through 'Write to us' action at the bottom of the left-hand navigation.
By default, this messenger will be available only to the admin and super admin. If the admin or super admin wishes, he can modify the config so that the messenger is accessible to all Jira users & not just admins.
In this section
- What Email notifications can be configured under email notifications tab?
- How do I change my company name in UpRaise?
- How do I manage project restrictions in UpRaise?
- How do I use only certain features in UpRaise?
- What is the contact support configuration under features tab?
- What is the support messenger configuration under general settings?