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Only Employee Success admin or super admin can change Employee Success roles from company directory tab under administration. Just hover over current Employee Success role in front of each user’s name and click on the 'pencil icon' and select the desired role from drop-down and click on update. Updated user will get an email notification about his/her role change. 

  • Admin cannot downgrade super admin’s role to admin or user.
  • Admin cannot make himself a super admin if one super admin already exists in the system. That can only be done by the super admin

Only three roles viz. super admin, admin and user will be available in role drop-down, if

  • Server version - when Employee success access is set to either all users or group based access 
  • Cloud version - when limited rollout is switched off



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